Booking a taxi with us is simple and hassle-free, ensuring you reach your destination on time and comfortably. Here’s how you can book your taxi:

1. Pre-Booking: To secure your taxi in advance, you can make a reservation through our website or by calling our hotline. We accept debit/credit cards and EFTPOS transactions for pre-bookings. Please note that a “fair fare” charge will be applied when booking with these payment methods.
2. Round-the-Clock Availability: Our taxi service operates 24/7 in Melbourne, ensuring you can access reliable transportation whenever needed. Our dedicated customer support team is on standby to assist you with bookings and inquiries.
3. Special Cab Facilities: We offer special cab services at additional charges for passengers with specific requirements. If you prefer a premium cab experience, we provide Premium Cabs at an extra cost of +$11. Need more space? SUVs and Vans are available with an additional charge of +$14. We offer baby seats for families travelling with infants for $50, and booster seats are available upon request.
4. Confirmation and Verification: Once you’ve made your reservation, we will email you for verification. Our team will contact you over the phone to confirm the reservation status. It’s important to respond promptly through your registered phone number or email to avoid any potential cancellation.

We understand the importance of being on time. That’s why we prioritise ensuring your taxi arrives at your location 10 minutes before the scheduled reporting time. This not only saves you valuable time but also eliminates any unnecessary waiting and delays.